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Hospital/Health Center

Hospital refers to a type of medical institution. At present, hospital refers to an institution where specialist doctors and staff provide services to the patients through necessary equipment. Often the hospital also has residential beds for long-term treatment of the patient. Hospitals can be run by government, private (charitable or for-profit) or insurance companies. In ancient times, religious institutions were regularly engaged in the management of hospitals.

Hospital social service activities
The disease severely affects the normal life of the people and makes them helpless. Illness is extremely unbearable for the poor patients in distress. The importance and effectiveness of hospital social work is immense in ensuring that the sick poor receive their basic right to medical care. Hospital social service activities help the poor helpless patients in various mental, family, social, economic, illness related issues as well as other information required for the well-being of the patient. Increases the patient's mental strength, bears the cost of treatment, provides the physician with various information about the patient's illness and the cause of the disease, and provides assistance for rehabilitation at the end of treatment. This service was first introduced at Dhaka Medical College Hospital in 1959 and at present 90 government and private hospitals at city level and district level across the country are running services through the Department of Social Services. Besides, this program has been expanded to 342 upazilas through Upazila Patient Welfare Association.

 

Service

Assistance in hospitalization and treatment
Free medicine, auxiliary equipment, prostheses, various medical supplies and food supplies or cash assistance for collection.
Provide wearable clothing
Cash assistance in blood supply or purchase
Supply of nutritious food
Rehabilitation of unwanted children
Rehabilitation of unwanted patients in the family due to disease
Assistance in relocation of hospital / medical center
Informing patients about health awareness / first aid
Mentally distressed patient or patient in case of serious illness, operation etc.
Assistance in establishing family and social contact with the patient
Assist in increasing morale by providing counseling to relatives
Arranging the funeral of an unidentified poor deceased person
Cash financial assistance after discharge


Time required to receive the service

8 a.m. to 2:30 p.m. on working days:

 

Required fees / taxes / incidental expenses

Completely free services are provided in hospital social service activities

 

Relevant laws / rules / policies

Hospital Social Service Implementation Policy-2011
Constitution of the concerned Patient Welfare Association as per Voluntary Social Welfare Institutions (Registration and Control) Ordinance, 1981


Service recipient

Helpless, poor or distressed patients coming to the hospital

 

Those involved in the implementation of the activities

The activities branch of the social services department implements this activity. Under the leadership of the Director (Activities), 69 Hospital Social Service Officers at the headquarters level and in the field are involved in the implementation of these activities. At the upazila level, the Upazila Social Service Officer as the Member Secretary of the Upazila Patient Welfare Association is involved in the implementation of these activities in the Upazila Health Complex. At the district level, 64 Deputy Directors and 22 Assistant Directors supervise the field level activities and coordinate between the field level and the headquarters. Authority for implementation of Patient Welfare Association activities at field level. The Hospital Social Service Officer and the Chairman / President / President / Executive Director / Health and Family Planning Officer of the concerned hospital act as the Member-Secretary and President of the Activities Implementation Committee respectively.

 

Service Center

Government hospitals located in all district headquarters;
Various medical college hospitals hospitals;
Bangabandhu Medical University Hospital;
Several large hospitals where the rate of treatment of poor patients is higher;
Patient Welfare Associations located in 342 Upazila Health Complexes at Upazila level.
See the list here to see the contact address of the hospital social service offices ...


Functions

Identification of poor and helpless patients
Determining the needs of the patient
Provide support according to patient needs
Providing information about the patient to the physician;
Collecting all patient information, creating and storing case work;
Arranging recreation for patients;
Managing the Patient Welfare Association;
Fundraising for the management of the Patient Welfare Association


Areas of citizen cooperation

Informing the hospital social service office about poor patients;
Inform the authorities if any deviation is observed in the conduct of activities;
To provide financial assistance to the Patient Welfare Society including Zakat, Fitra, Donations, etc .;
Treat patients with empathy;


Service delivery deadline

Immediately after the patient is identified or the patient applies.

 

With whom to communicate

Concerned Hospital Social Service Officer, Hospital Social Service Office and Upazila Social Service Officer at Upazila level.
Hospital President / Director / Executive Director / President or Deputy Director, concerned District Social Service Office, Department of Social Services;
Director (Activities), Phone +602 9111649, Director General, Department of Social Services, Phone +602 913 19 6, Fax +602 9136375, E-mail: info@dss.gov.bd; Address: Department of Social Services, Head Office E-6 / B-1, Agargaon, Sher-e-Bangla Nagar, Dhaka-1207.

Gopina of 02 No. South Hamchadi Union